Brand: INDARUN
Colour: Warm White
Material: Stainless Steel, Plastic, Metal
Style: Traditional
Light fixture form: Path
√ The warm white led decking lights are energy-efficient, eco-friendly, and have a long lifespan. They use less energy than traditional lights and don't contain hazardous materials like mercury. They also offer versatile design and functionality, making them a smart choice for reducing energy costs and carbon footprint.
√ Waterproof IP67, Dustproof and Moisture Proof. Our LED decking lights are waterproof with an IP67 rating, protecting against moisture and dust. They are designed to withstand harsh conditions for reliable, long-lasting performance. Contact our customer service team with any questions you may have.
√ The led plinth lights are a versatile lighting solution suitable for both indoor and outdoor decoration, offering a wide range of design possibilities to create a pleasant and welcoming atmosphere. With their superior lighting quality and energy efficiency, they are a practical and stylish choice for any setting.
√ To control your LED deck lights using an app, you need to purchase a wifi dimmer. This will allow you to automatically turn off your lights during the day and turn them back on at night, providing convenience and energy savings. Our store offers the wifi dimmer that is compatible with our LED deck lights, you can visit us to learn more.
√ The led deck light can be installed in a variety of locations, such as alleys, corridors, stairs, terraces, entrances, flower beds, or inside houses. They are designed to be dustproof and waterproof, ensuring durability in different environments. These lights can be installed on either the wall or the ceiling, making them a flexible and practical lighting solution for any setting.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
