Brand: Torchtree
Colour: Bright White
Material: Stainless Steel
Style: Art Deco
Light fixture form: Path
Bright and Efficient Lighting: The solar lights outdoor garden is equipped with 8 LED lights and a built-in 600mAh battery, resulting in a larger and brighter lighting area. They can provide up to 8-10 hours of working time after 6-8 hours of charging, with a brightness of up to 40 lm. The energy conversion rate is up to 14%, making them more efficient than other options.
Easy to Install: The outdoor solar lights can be easily installed in 15-20 seconds with the thorn provided. No wiring is necessary, making the installation process quick and hassle-free. Solar garden lights are suitable for multiple scenes, such as gardens, parks, streets, lawns, and corridors.
Automatic On/Off: The solar ground lights feature an automatic dusk to dawn on/off function, thanks to the light-sensitive device. Solar path lights turn off during the day and turn on at night, saving energy.
Waterproof and Durable: The solar garden lights outdoor waterproof have an IP65 rating, making them resistant to rain and able to withstand harsh weather conditions. They are made of high-quality materials , enhancing durability.
Warranty and Customer Service: The solar lights come with a free warranty or replacement within 12 months of purchase. Torchtree Solar Lights is dedicated to answering any questions customers may have within 24 hours, ensuring customer satisfaction.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
