Base material: Plastic
Item weight: 300 Grams
Lamp type: LED
Shade material: Plastic
Switch type: Remote
Vivid appearance: plastic material, side printing, fixed beige background. Warm white light, soft light is not dazzling, multi-color light can be adjusted, which can be adjusted according to your own preferences.
Suit combination: 1 large and 1 small combination, with a large size diameter of 3x5in/7.6x12.5cm；; Small code diameter 3x4in/7.6x10cm Including remote control, remote control/lamp does not contain batteries, and customers buy them themselves (remote control and lamp do not contain batteries, and customers buy them themselves, and the lamp uses 3 AAA batteries, and the remote control is a 3V electronic button).
Applicable occasions: suitable for indoor and outdoor, party, garden, Christmas, birthday, Thanksgiving, Halloween and other holiday atmosphere, party decoration and so on. These wax lamps can be placed in fireplaces, tables, porches, living rooms and other places to create a festive atmosphere, which is an ideal choice for Halloween parades, street carnivals and masquerade balls.
Safe and smoke-free: it truly simulates the appearance of candles, which is safer than candles, and it is safer without fire, smoke and wax dripping. Distribution can be operated remotely, and different flashing modes can be adjusted regularly.
Color: specify the corresponding color light/change to single color (which is the key color).
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
