Brand: Jebao
Colour: White
Style: Adjustable
Light fixture form: Spotlight
Room type: Outdoor
Jebao PL3 LED-3 Waterproof pond lighting ideal for showcasing fountains, ponds, waterfalls, water features and garden patios or specific garden locations..
Use in or out of water: Can be used either submerged in your pond or water feature or placed in and around your garden and patio area. The pond light is IP68 waterproof, fully waterproof for submersible or external use.
Reliable, safe and economical: Only 12 volt low working voltage with each light at 3.6 watts power. Very safe and won't cause any harm to people or fish.
Jebao LED spot lights are adjustable allowing you to point the beam and highlight your favourite garden locations. They are also very easy to install and use.
The spot lights are supplied with both ground spikes which are ideal for locating around the garden or heavy bases ideal for flat surfaces or submerged pond locations.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
