Light source type: LED
Brand: JHY DESIGN
Power source: Solar Powered
Material: Plastic
Item weight: 330 Grams
【SOLAR GARDEN LANTERN】This Solar lantern can be used as a solar garden lamp and can be hung in the yard, patio, lawn and garden Great Gifts for family or friends who like retro lighting and interested in decorating houses or offices as a festival gift.
【ENERGY SAVING & SAVE YOUR MONEY】This lantern light is solar powered, no wires needed, no batteries needed, just put it under the sunshine to absorb the solar energy, then the solar panel will transfer the solar energy into electricity. It is really energy-saving and help you save money.
【SOLAR POWERED】 With high efficient solar panel, ,it can lighted up for 6 hours after charging 8 hours under the sun. Note: The solar flame light won't get charged when it is off, please press the button to on and put it under sunshine to get charged.Working time and charging time will be influenced by weather condition, season.
【EASY TO USE】Just turn on the switch at the bottom of the outdoor solar lantern, it will charge during the day and automatically turn on at night.
【DEVOTED CUSTOMER SERVICE】- This product comes with 1-MONTH full refund trial period and LIFE-TIME customer service - If you found any problem of our products,contact us,we will response you in 24 hours.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
