Brand: HLFVLITE
Colour: Black
Material: Aluminium
Style: Contemporary
Light fixture form: Sconce
Stylish Design: The unique design of this outdoor wall light features both up and down shining, as well as 2-layer ring design that add to its overall fashionable look. Ideal for garden, corridor, patio, balcony, hallway, porch, etc.
High Quality Materials: This outside wall light is made of die-casting aluminum body and high tempered glass, which has been fully CE and RoHS certificated by SGS, to prevent rust and paint shedding, ensuring long-lasting reliability and durability.
Bright and Cost-effective: Includes 2 * GU10 6500K LED bulbs, brightness up to 700 lumens, provides a cozy atmosphere and ample brightness. This exterior light fixture is quite efficient and energy-saving.
Easy Installation: Save time and hassle with the fast and easy three-step installation process. Simply attach the mounting plate to the J-box with screws, connect the wires, and attach the fixture to the mounting plate.
Satisfaction Guarantee: HLFVLITE outdoor lamp is a worthwhile investment for your home, we offer a 30-day money-back guarantee for any reason, as well as an 18-month warranty for quality problems.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
