Brand: NATPOW
Colour: 6000k
Material: Aluminium, Acrylonitrile Butadiene Styrene
Light fixture form: Spotlight
Room type: Outdoor
【LED Outdoor Spotlights】-- Landscape spotlight with 4 head 3W COB LED, 6000K lighting temperature, create white and softer atmosphere, perfect for lighting up your garden, lawn, yard, pathway.
【High Quality & Safety】 -- NATPOW garden lights comes with safe low voltage, built-in transformer, and the main material is die-cast aluminum and ABS, safe & durable, and lifespan can up to 50000H.
【Waterproof & Easy to Install】-- NATPOW LED landscape lights is IP65 waterproof, perfect for all year-round outdoor use. Just insert the light spike stand into the suitable position on ground or install on the wall and plug in power.
【Rotatable Pathway Lights】-- The garden spotlights is equipped with 286cm cable and 146cm adapter cable. 60°beam angle, 270°adjustable lights illuminate your garden, lawn, pathway, pool, potted, garage, walkway and outdoor decoration.
【100% Satisfaction】-- If there is any issues of our low voltage landscape lights, just take a little time to email us, we promise offer you 100% satisfied solution.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
