Brand: ZIKEY
Colour: White
Material: Aluminium
Style: Modern
Light fixture form: Sconce
【Modern Design】The Led wall lamp are nicely design and bright. Using high quality pure aluminum and ultra bright chips, Surface paint treatment, highlight the texture, and not easy to oxidation, do not fade.
【Dimension】16.8cm * 4cm * 8cm; Operating Voltage: AC85-265v; Material: Aluminum with ultra bright chips; Waterproof LED driver, lifespan up to 50,000 hours.
【Waterproof】IP65 waterproof grade, Outdoor and Indoor available, installed in the Living Room, Bedroom, Hall, Staircase, Pathway, garden etc; Hidden wall mounted, just connect to the reserved wire directly, easy to install.
【Beautiful Lighting Effect】6W Up Down Spot Light, high lighting efficiency, no flicker, soft light, eye protection. Energy saving and environment-friendly.
【Note】1. CE and ROHS certified, 2. Non-dimmable; Don't hesitate to contact us if there is any problem about the wall light. We provide 18 months warranty.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
