Base material: Alloy Steel
Bulb base: E27
Lamp type: LED
Shade colour: Black
Shade material: Glass, Plastic
【Unique Lighting Effect】HELESIN solar lights for outdoor garden designs countless diamond-shaped light and shadow effects, more artistic.
【Available in 4 Seasons】 The waterproof of garden lights solar powered is IP44. HELESIN solar lights outdoor garden can be used all year round.
【Solar Lights for Outdoor Garden Decoration】LED solar garden lights decoration can be rechargeable by solar, average work 10 hours all year round, 8-12 hours in sunny summer.
【Dawn to Dawn Auto ON/OFF】 You don't need to turn solar lights on and off every day.
【Artistic Landscape Decoration】 HELESIN solar path lights can be decorated on patios, lawns, paths, decks, driveways and anywhere you like.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
