Product dimensions: 20D x 20W x 245H millimetres
Shade colour: Gray
Switch type: Remote
Style: Art Deco
Brand: Eldnacele
Package list: This value pack comes with 6 beautiful flickering flameless taper candles, one remote control with 10 different keys and a super easy to follow operating manual. Specifically, this set includes six flickering led taper candles(9.64 inch high x 0.78 inch diameter). Each candle operated by 2 AAA batteries(not include)
Realistic taper candles: These taper candles are made form real wax, 3D Wick, and realistic flickering light design, which feels and looks like a real wax taper candle flame dancing in the wind. Warm light glow creates a romantic atmosphere when use as dinner, party, wedding, birthday, Christmas home decoration
Smart control: In addition to feeling warm ambient, You can also control them intelligently. You will receive a 10-key remote control to all candles. You can set your candle on a 2/4/6/8 hour timer, adjust brightness, or change flicker mode
Absolutely safe: Flameless light candles absolutely deal with the risk of fire danger , the bother dripping wax or the smoke worries. You can have perfect ambient evenings with peace of mind, especially for the family with kids/pets, safety comes first
Christmas decorations: Our led taper candles are an ideal addition to your holiday decorations, bringing a festive and warm ambiance to your Christmas celebrations. Their realistic flickering flame creates a cozy, magical atmosphere that complements any holiday setting
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
