Q1: Is KFDirect a safe website?
A: Yes, KFDirect is a trusted and secure website, committed to providing a safe shopping experience for our customers.
Q2: Is my payment secure on KFDirect?
A: Absolutely. We use advanced encryption technologies to ensure your payment information is safe and confidential.
Q3: Do you offer discounts for bulk orders?
A: Yes, we offer special discounts for bulk purchases. Please get in touch with our sales team for more details.
Q4: How do I install your lights?
A: Most of our products come with detailed installation instructions. For complex setups, we recommend hiring a qualified electrician to ensure safety and proper installation.
Q5: What is the standard delivery time?
A: Our standard delivery time is 3-4 working days. You can also choose next-day delivery or standard shipping at checkout for your convenience.
Q6: What is the warranty on your products?
A: We provide a 1-year seller warranty on all our products, ensuring peace of mind and quality assurance.
Q7: Are your lights energy-efficient?
A: Absolutely! Most of our products feature advanced LED technology, which is highly energy-efficient, long-lasting, and eco-friendly, helping you save on electricity bills.
Q8: Can I return the order if there is an issue?
A: Yes, we accept returns if you’re not satisfied with the product or if there’s a defect. We’ll arrange a replacement or refund to ensure your satisfaction.
