Product dimensions: 5D x 5W x 10H centimetres
Item weight: 840 Grams
Lamp type: Gartenlampe
Style: Modern
Brand: Geemoo
☀ Flickering Dancing Flames - Our garden lights solar with safe realistic alternative flames, provide a perfect campfire atmosphere. 6 flame lights are ideal to be used as garden ornaments, driveway pathway decorations.
☀ Solar Lights Outdoor - Solar energy supply, no extra utility electric cost, and no need to replace the battery. Light sensor controls the solar lights garden string auto on at dark and auto off at daytime.
☀ Long Working Time - Powered by high-end polysilicon solar panel, built-in rechargeable Ni-MH battery, light up to 10 hours in summer after fully charged.
☀ IP65 Waterproof - The solar torch lights is IP65 waterproof, designed to be used outdoors, can withstand all kind of weather, including heavy rain and snow. No wiring, no worry having a plug socket nearby, easy to install.
☀ CUSTOMER SERVICE: Customer satisfaction is our top priority! We provide quality services to our customers. We will offer a perfect solution for unsatisfied customers within 24 hours!
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
