Brand: LUTW
Colour: Cool White
Material: Plastic
Light fixture form: Close to Ceiling
Room type: Bathroom, Kitchen, Bedroom, Living Room, Home Office
【Energy Saving】 The 24W Round LED Ceiling Light brightness up to 2400 lumens, replace 200w incandescent bulbs. Save more than 85% on energy, accompanied by a generous lifespan of up to 30,000 hours.
【Protect Your Eyes】 Our LED ceiling lamp offers excellent light transmittance, delivering uniform and soft light across the room, non-glare, flicker-free, ensuring eye comfort. With a high colour rendering index (CRI > 80), it provides vivid and natural colour.
【Waterproof IP54】 The IP54-rated waterproof material and sealed design of the LED ceiling light effectively prevent insects, dust, and splashing water from entering, ensuring reliable performance, reducing the need for frequent cleaning of the ceiling lamps, making it an ideal choice for bathroom, bedroom, dining room, kitchen, balcony, corridor, etc.
【Easy Installation】 Please review the instructions before installation and follow the step-by-step guide, only four steps are required to complete the entire installation process. The LED light can be installed without the assistance of an electrician.
【Quality Assurance】 CE and UKCA Certification, If you have any questions within 2 years, please contact us in time and we will provide you with a satisfactory solution
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
