Base material: Plastic
Product dimensions: 5.6D x 5.6W x 15.5H centimetres
Item weight: 0.69 Kilograms
Lamp type: LED
Shade colour: Ivory
LED Candles: This flameless candle is made of plastic glass and thickened plastic. Not only is it hard to distinguish from real glass, but it is also unbreakable and safe for your kids and pets.
Multi Remote Control: The multifunctional remote control can meet your needs, you can adjust the brightness of the led candles according to your personal preference, set the flickering mode and set the timer function.
Timer of Daily Cycle: You don't need to turn on or off the led candles every time you use it. Once you set the time for the battery candles to work every day (2/4/6/8h), the flameless candles will work automatically every day and then go out automatically.
Flickering and +/- Brightness: There are two lighting modes to choose from(flickering/non-flickering mode, and the flameless candles in flickering state can create a romantic and cozy atmosphere. In addition, you can also adjust the brightness of the led candles through the remote control.
Package Information: Package includes 6 LED candles (5.5 cm x 11.3, 11.3, 13.4, 13.4, 15.5, 15.5 cm),2 remote controls and 1 instruction manual. Each flameless candle powered by 2 AA batteries(not included), the high capacity batteries can keep the candles working about 600 hours.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
