Colour: Warm
Brand: HELESIN
Indoor/Outdoor usage: Indoor
Special feature: Energy Efficient
Light source type: LED
Power source: Battery Powered
Light colour: Warm White
Theme: Space
Occasion: Wedding, Christmas
Material: Copper
【STARS IN YOUR ARMS】 Beautiful LED fairy lights battery small in bottles, glasses, DIY crystal epoxy and gift boxes, like the light of the galaxy. Fairy lights battery is ideal for weddings, gift packages, New Year and Christmas decoration.
【MINI FAIRY LIGHTS】 The battery compartment of the HELESIN mini LED fairy lights is smaller, which is easier to hide when decorating.
【MINI FAIRY LIGHTS BATTERY】 Each battery operated light chain is powered by 2 x CR2032 batteries (24 batteries are included and 10 replacement batteries included). 48-72 hours of operation with the help of 2 new batteries.
【LIGHT CHAIN BATTERY SMALL WATERPROOF】 HELESIN LED fairy lights battery have a waterproof copper wire (2 m) and 20 LEDs. You can put the copper wire in water to achieve a good light effect (the battery box is not waterproof).
【SERVICE FIRST】 If you have any dissatisfaction or suggestions with our battery operated fairy lights, please contact us via the order page, and we will solve it for you within 24 hours.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
