Brand: EXTRASTAR
Colour: White
Material: Polyvinyl Chloride, Acrylic
Style: traditional
Light fixture form: Close to Ceiling
Motion Sensor Light: Our LED ceiling light adopts advanced PIR infrared motion detector and dusk to dawn sensor, IC and SMD technology, which can instantly turn on when it detects motion up to 8M(26ft) away under dark ambient with a 30 sec. delay after a period of inactivity.
Energy Saving: 12W LED ceiling light is equivalent to the traditional 96W incandescent bulb, and the extremely long service life can reach up to 25,000 hours, which enable to help you effectively save more than 80% of electricity costs.
High Quality: LED Panel Ceiling lamp adopt high quality 2835 led SMD chips, which provide with 960Lm brilliant cold light, much brighter than most of other ceiling lights in this size. Made of PVC and Acrylic board, it’s durable and reliable for a long term use.
Wide Application: Provide with a uniform and glare-free light without flicker, protecting your eyes from glare lighting. Ideal for hallways, bedrooms, offices, stairways, and much more commercial or residential, you can install this led ceiling lights where the place you need more light.
What You Get: Our 12W LED ceiling light with PIR infrared motion Sensor and our friendly customer service. Any questions about the item, please feel free to contact us at any time and we will reply in 24 hours.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
