Brand: EXTRASTAR
Colour: 3000k
Material: Aluminium
Style: traditional
Light fixture form: Floodlight
Energy Saving: This 10W security lights adopt the most advanced lighting technology, which is a perfect replacement of traditional 80W incandescent bulbs. Brightness up to 800 lumen and perfectly to light up a very large area like your entire backyard and whole garden.
Safe and Stable: This outdoor lights built with solid aluminium alloy which is impact resistant, anti-fall and scratch resistant. Enable to provide security, convenience, and energy efficiency at the same time.
IP65 Outdoor Waterproof: Waterproof level of IP65 make it possible to protect against moisture and dust, durable and reliable. Work properly no matter in rain, snow, heat or cold environment. Reliable in outdoor lighting applications.
Widely Application: Thanks to its high brightness, the floodlight is perfect to be used for both residential and commercial. With adjustable bracket, it can be installed on the ceiling, wall mounted or placed on the ground. Ideal to illuminate your garage, garden, hallway, backyard, parking lot, warehouse and so on.
What You Get: EXTRASTAR 10W LED Flood Light*2 and our friendly customer service. Any questions about the item, please feel free to contact us.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
