Colour: El Wire 5m-10pack
Brand: dobestyou
Indoor/Outdoor usage: Outdoor
Special feature: NO
Light source type: NO
Power source: Battery Powered
Light colour: Red, Blue, Green,Pink,White,purple,orange,ice blue,yellow ,Fluorescent Green
Theme: Halloween
Occasion: Halloween
Style: Modern
Specification: 5m,El wire diameter: 2.3mm, with battery box, need to use 2 x AA batteries for power supply (batteries not included)
Features: strong flexibility and waterproof, corrosion resistance can be used for a long time, can be cut freEly according to your needs, and can be bent arbitrarily with strong toughness.
Use mode: There are three modes, which can be easily switched through buttons. Press the button once to fix the light, the second time to flash quickly, and the third time to flash slowly. You can sElect the use mode as required.
WidEly used: It can be used to create an atmosphere during festivals, decorate clothes, and use it everywhere you want to decorate. When using it, you can use pins, tapes, wires, etc. to fix it without affecting the beauty and neatness, and it does not need other complex tools to assist in installation
10 * 5m El wire, 10 * battery controller, a small instruction card
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
