Colour: Pink
Brand: Dalugo
Indoor/Outdoor usage: Indoor
Special feature: Waterproof
Light source type: LED
Power source: Battery Powered
Light colour: Pink
Theme: Space, Horror
Occasion: Christmas, Wedding
Style: Modern
Inspire Your Creative: The 30 LED fairy light is made from high-quality, thin, and flexible silver plated copper wire. Easy to bend into various shapes and designs, it also can be a fairy light for bottles.
Safe To Use: With low-heat LEDs and insulated solid silver plate wire, this fairy light is safe to use and touch, suitable for children’s bedroom decoration.
Easy to Hide: The string light is powered by 3 AA batteries(Not Included), and the small transparent battery box can be hidden anywhere without being restricted by the socket.
Light Up Your Home: Perfect decorations for Halloween, Christmas, Bedroom, Children's Bedroom, Dining Room, Living Room, Hotel. The soft lighting creates an excellent decorative effect and a warm and romantic atmosphere at night.
After-sales Guarantee: We offer 12 months warranty. If you have any problem, please contact us at any time, we'll reply to you within 12 hours.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
