Colour: Mulicolour
Brand: PMS
Indoor/Outdoor usage: Outdoor, Indoor
Special feature: Colour Changing
Light source type: LED
Power source: Corded Electric
Light colour: Multicolor
Theme: Space
Occasion: Christmas
Style: Retro
INDOOR AND OUTDOOR: With 100multi-coloured LED bulbs, these mains operated, low voltage Christmas lights are the perfect purchase to create a colourful, Christmassy feel. They can be used indoors or outdoors depending on your preference.
MULTI FUNCTION CONTROL AND MEMORY FUNCTION: These plug-in, cold white, fairy lights have a multi function control feature. They also feature a memory function, to retain the last settings used.
LOW VOLTAGE: You and your guests will love these bright retro fairy lights that are low voltage for added safety when using outside.
MULTI PURPOSE: Aswell as for your festivities, these lights can be used for a range of other purposes including weddings and parties.
SAFETY: The transformer should always be located indoors and and kept away from damp conditions.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
