Brand: AIEX
Indoor/Outdoor usage: Outdoor, Indoor
Special feature: Waterproof
Light source type: LED
Power source: Battery Powered
Light colour: Warm White
Theme: Space
Occasion: Christmas
Style: Traditional
Material: Copper
Package Content: You will receive a Christmas snowflake string lights with LED light. Twinkling and beautiful snowflakes are perfect for Christmas decoration. Hanging in bedroom, window, fences, porches, patios, etc. Create a romantic winter wonderland.
Ingenious Design: Our snowflake string lights are made of PVC material. With 40 LED lights, show shiny snowflakes. There are 2 modes of switch: blinking and steady on. It will light up dark corners for a blissful ambience indoor or outdoor.
Waterproof: Our snowflake lights are extremely suitable for outdoor using, under Heavy rain and snow weather without damage. But the battery is not waterproof, so you would better do some protection measures and keep them from water.
Use Conveniently: You need to prepare 3 AA batteries (not included), You don't have to worry about sockets. There have on/off switch on battery compartment.
Reliable: The temperature of the snowflake lights is not overheated. Touch it will not feel hot after hours of use. The copper wire within are bendable, you can bend it to any shape you want. Also waterproof, energy saving and sturdy.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
