Brand: ALPHA LIGHTS
Colour: White
Material: Plastic
Style: Modern
Light fixture form: Ceiling
【 High Brightness Output 】: The square Led Ceiling Light uses high-quality LED chips and provide 1620 lumens of 18W and 5000K daylight. All the light is naturally bright and can illuminate the entire room. This ceiling light is suitable for indoor spaces of 10-15 square meters.
【Eye protection】: The color rendering index of the Led Ceiling Light are 80+. High color rendering index makes the light vivid and natural. This kind of light makes the object closer to its true color. The square LED ceiling light adopts a frosted shell design, providing non flickering light to meet your lighting needs and protect your eyes from glare and dizziness.
【Energy saving】: High quality 18W Led Ceiling Light are equivalent to traditional 120W incandescent lights, which can save you over 90% of your electricity bills. Based on a normal usage time of 8 hours per day, the lifespan of the lamp can reach over 30000 hours.
【Easy installation 】: The installation of this Led Ceiling Light are very easy, no need to pay extra electrician cost.Just 3 steps to finish the installation: 1. Install the screws on the base; 2. Connect wires; 3. Install the lamp body. NOTE: Please turn off the power before installation.
【Widely Use 】: The Led Ceiling Light is only 2.4 centimeters thin. The flat and smooth appearance gives the product a modern and minimalist style. This LED ceiling light can suitable for various decoration styles and meet the requirements of your bedroom, bathroom, living room, kitchen, garage, store, office, and other application scenarios.
【24 Months Warranty】: We offer a 30 day refund guarantee, 24-hour customer service response, 24 months warranty, and lifetime technical support. If you have any questions about the Led Ceiling Light , please feel free to contact us via email.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
