Brand: Avatar Controls
Light type: LED
Special feature: Dimmable, Colour Changing
Wattage: 9 watts
Bulb shape size: A19
☀【WiFi Remote & Group Control】Wherever you are, simply control ALL your Avatar smart light bulbs by "AvatarControls" App after connected 2.4Ghz WiFi, No hub required.
☀【Smart Voice Control】The WiFi Alexa bulb compatible with Ale xa/Google Home, dim the brightness and colors of the smart bulb by simply giving voice commands, "Ale xa, Turn the light on!"
☀【Customise Scenes】Create your favorite light ambiance with 16 millions of colors. The smart bulb has various settings of color to adjust to the right occasion.
☀【Set Schedules & Timers】 Set the lights to come on in the morning, wake up by a light. Set the lights turn off gradually in the night, so you never have to worry whether you've left any lights on.
☀【Service】The Avatar Controls wifi bulbs provide 12 Month Services + Professional Customer Services Team with 7 days/24hours service. Easier installation and operation.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
