Brand: ANWIO
Light type: LED
Special feature: only Supports 2.4g WiFi
Wattage: 5.00
Bulb shape size: A23
E14 Tuya Smart Bulb: Replacement of 40 watt incandescent bulbs by 5W, 470Lm, CONSUMPTION 85% LESS. works with Amazon Alexa, Google Assistant, Easy to control lighting. Dimmed via TUYA / Smart Life APP, without any dimmer, hub, Gateway. Convenient for your life
Voice / Smart Remote Control : If you are not at home, you can control your smart bulb on/off with your phone via Tuya App for remote control as long as the bulb is connected to Wifi (currently only supports 2.4g Wifi) and the phone is in another network, it can be controlled remotely. Support IOS and Android System.
led remote control light :Group /Schedule Setting : family member devices can remotely control the light bulb. If operated at the same time, the device will execute the last command sent to it.
Wifi Bulb Smart Life: Turn off the 5G WIFI, Add device , Select Lighting, Lighting ( Wi-Fi+Bluetooth) Please switch the device on,off,on,off,and on,(interval 2Seconds between on-off-on-off-on or quickly switch on-of-on-of-on), after waiting for 7 seconds, confirm that the indicator blinks quickly. ( 0.5s/time). This got them into pairing mode. 5, Next, the lights would be added successfully
E14 Alexa Candle light bulb suitable for home, bars, hotel, cafes, restaurants, coffee shop and more, supper attractive and always in fashion.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
