Brand: Exsivemy
Colour: Wood Color
Power source: Solar Powered
Material: Rattan
Product dimensions: 10L x 10W x 16H centimetres
【Solar Powered & Light Sensing】The hanging solar lantern completely runs on solar power, you never need to buy batteries for your lights. After receiving the solar outdoor light, please press the on button next to the electric light, simply place it anywhere in direct sunlight about 6-8 hours, it will collect solar energy all day long and turn on automatically at night, it can last for 8-10 hours or more.
【Waterproof】Waterproof solar outdoor lights are made of high-quality rattan, greatly enhance the durability and extend its service life. Performance well under all weather, heat, wind, rain, snow, frost. You can enjoy the best outdoor lighting experience all the time.
【Art Design with Handcraft】This garden ornaments outdoor lantern made of handcraft pattern, looks elegant, shines through the lantern shade, solar lights gives a brilliant light effect in the dark.
【Easy Installation】Quick and easy to install, no wiring required, suitable for indoor and outdoor decoration. With the hanging chain, you can hang the solar lantern on a hook or tree, or place the solar light anywhere you want to decorate.
【Wide Application & Gift Idea】Place a pair or more of the outdoor solar lights creates a cozy ambience in your garden, lawn, yard, pathway, yard. Attractive and beautiful illumination make them the best decoration for your residence. It’s also an amazing gift choice for friends and family in any occasions.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
