Light source type: led
Brand: YOPU
Power source: Solar
Material: Aluminium, Metal
Product dimensions: 11.5L x 11.5W x 12H centimetres
εїз 【Unique Design】The butterfly ball lamp is designed with a hollow style. There are colorful butterflies perching on the hollow sphere, the light is subtle and soft, and the environment halo is full of calm and beauty.
εїз【Solar Powered】Our hanging outdoor light has a solar panel that absorbs solar energy during the day and automatically lights up for 8 hours at night, saving energy and helping you save money.
εїз【Garden Decoration】Hang this butterfly ball lantern in your garden, visiting guests and passersby will be amazed, this beautifully crafted solar lantern can add an elegant atmosphere to your garden.
εїз【Wide Applications】This outdoor solar light is perfect for gardens, backyards, paths, patios, lawns, porches, pergolas, etc., to create a beautiful atmosphere for your garden.
εїз【Outdoor Waterproof】The outdoor hanging light is IP45 waterproof. It works well on rainy days. Made of metal, not easy to damage. No wiring required, easy to use.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
