Brand: HLFVLITE
Colour: Black - Cold White
Material: Glass, Aluminium
Style: Modern
Light fixture form: Sconce
Fashionable Design: Illuminate your outdoor space with style and elegance! Our wall light offers a unique up and down shining effect and wider light transmission circle. Experience the beauty and sophistication it brings!
High Quality: Fully certified by SGS with CE and Rohs, this outdoor wall light features a high-quality die-casting aluminum body with powder polyester paint to prevent rust and paint-shedding. Enjoy its durability and reliability!
Waterproof Design: With an IP44 waterproof rating, this outdoor light can be used both indoors and outdoors without any worry.
Easy Installation: The installation process is quick and easy, Attach the mounting plate to the J-box with screws, connect wires, and fasten the fixture to the mounting plate.
Guaranteed Satisfaction: We offer a 30-day money-back guarantee for any reason and an 18-month warranty for quality problems, ensuring your satisfaction with our outdoor wall light.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
