Colour: Multi-colored
Brand: TuoTu
Indoor/Outdoor usage: Indoor
Special feature: Energy Efficient
Light source type: LED
Power source: Corded Electric
Light colour: Multicolor
Theme: Christmas
Occasion: Christmas
Style: Traditional
USB POWERED FAIRY LIGHTS: Popular copper wire starry string lights, 16 feet in length with total 50 led, Powered by USB Interface
ENERGY EFFICIENT: NO heat problem, no flicker The ultra slim thin copper wire decrease energy cost.
USB Powered : With convenient USB interface, you can light up the firefly lights by USB adapter, power bank, computer and any other power source with USB interface. Compared to regular battery operated fairy lights, USB fairy lights no need batteries, more energy saving and portable for using
Easy To Shape & Mold :These led Christmas lights adopt premium material double wire, which is thin, flexible and durable. You can shape decorative lights wire freely or mold them around plants, bottles, signs, furniture and almost everything else to highlight different scenes, adding cozy and fashion sense
Safe To Use 5V : low voltage heat insulated starry lights do not cause overheat after long working, safe to touch without risk of burns for both children and adults use.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
