Finish type: Painted
Base material: Glass
Product dimensions: 10D x 10W x 21H centimetres
Item weight: 372 g
Lamp type: Night Light
[Smart switch]This solar yard lights is equipped with automatic sensing. Simply switch it to 'on,' and it will automatically absorb solar energy for charging during the day, providing warm illumination automatically at night.
[More stable quality]Unlike similar outdoor ball lights, we've implemented three additional pre-factory inspection checks to ensure top-notch quality. This has effectively addressed the issue of similar products going dim within a week, and we stand by our quality with a one-year guarantee.
[Larger battery capacity]Compared to other solar globes for outside,our product comes with an upgraded battery capacity. While similar products use 300mAh batteries, ours boasts a powerful 600mAh battery. What's more, we've increased the number of LED lights to 20, resulting in a significantly brighter illumination compared to other products in the same category.
[Simple and Easy to assemble]This solar balls We've simplified the installation steps and reinforced the ground stakes to make it easy for everyone, including seniors and children, to install without worrying about breakage.
[High quality after-sales service]If you encounter any quality issues with these solar ball lights outdoor, please don't hesitate to reach out to us. We'll get back to you within 24 hours and work diligently to address your concerns until you are completely satisfied.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
