Base material: Plastic
Product dimensions: 31D x 31W x 31H millimetres
Item weight: 0.4 Pounds
Lamp type: Tea Light
Shade colour: White
HIGH-COST PERFORMANCE: SOLAR-POWERED, saving the hassle and the cost of battery replacement and charging. It is an environmentally friendly and cost-effective choice.
DUSK TO DAWN: Built-in LIGHT SENSOR. It will automatically light up when it is dark after absorbing light energy in the sun during the day. The lighting time is about 8 hours.
WATERPROOF DESIGN: Even if it is a rainy night, your balcony garden can also have lovely twinkling light.
SAFE & ELEGANT: Enjoy the cozy night with family and friends without worrying about waxy mess or fire hazards.
IDEAL FOR DECOR: The size of each solar tea candle is 2.3"X2"(inches), they have a realistic flickering effect. You can place them on the windows, outdoor patio, and it would be a great idea to match them with lanterns or mason jars. They will impart their delightful warm glow to any room you choose. (The recommended service life of the battery is 1 year)
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
