Brand: GUANSHAN
Colour: Style 3
Power source: Solar Powered
Material: Plastic
Product dimensions: 18L x 18W x 24H centimetres
🍃【SIZE & MATERIAL】--- Diameter: 18CM/7.1INCH, Height: 24CM/9.5INCH. Material: Plastic, batteries, twine. Clear texture and full color, like a real bamboo lantern, taking you into the bamboo forest.
🍃【IMITATION BAMBOO WEAVING DESIGN】--- The imitation bamboo weaving design is beautiful and generous, suitable for various decorative styles, which can help you decorate the courtyard and enhance the beauty of the garden.
🍃【IP44 WATERPROOF】--- Adopting monocrystalline silicon high-efficiency solar panels, IP44waterproof, This light does not need to be charged and automatically lights up when it gets dark.
🍃【SOLAR POWERED】--- Built-in 600mAh battery and bulb, warm light, 3000K. It can absorb sunlight during the day, automatically light up at night, charge for 6~8 hours, and ensure lighting continuous for 8~12 hours at night. Please ensure that the location where it is placed is sunny.
🍃【PERFECT DECORATION】--- This is a very good decorative atmosphere light, it can create a very romantic lighting atmosphere. It can be placed in the garden, patio, courtyard, restaurant, outdoors, etc. You can hang it for use , can also be placed anywhere, it also can be carried anywhere.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
