Brand: Fdit
Colour: Colour: Lilac
Material: Plastic
Style: Modern
Light fixture form: Pendant
Bright lotus and RGB LEDs are perfect for decorating and lighting your garden pond and is also an ideal welcome lamp, beautiful and warm
3 rotating colors and different lamp colors to choose from, floating on the water and rotating with the wind, make your pond and garden always stylish and lively
Adopts light sensor technology, which means it can turn on automatically in the dark and turn off automatically at dawn, easy to control
In addition to decorating and lighting your garden pond, it also serves as a special light for your wishes
IP 65 water resistant, weather-resistant, a ball under the bottom of the flush lamp is designed to prevent movement or tilt of the lotus lamp, so it is suitable for swimming pool or pond in the garden
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
