Colour: Transparent
Brand: HomeMount
Mounting type: Wall Mount
Style: Modern
Special feature: Portable
Enhanced Durability: HomeMount Outdoor String lights Hooks features adhesive area of 2.15*2.15 inch, surpassing competitors and ensuring a stronger hold. We use superior nano adhesive material that guarantees it won't easily fall off
Easily Adjustable: While the larger adhesive area ensures a strong hold, the product can be easily trimmed or cut to fit smaller areas if desired
Versatile Outdoor Use: Perfectly suited for various outdoor settings such as patio string lights, fence string lights, Christmas string lights, outdoor string lights, Halloween string lights, and party string lights
Compatibility with Different String Lights: Our product is compatible with a wide range of string lights, including outdoor bulbs string lights, solar string lights, crystal globe string lights, Christmas string lights, and fairy string lights
Indoor Application: Not limited to outdoor use, our product is also suitable for indoor applications such as cable management for desks and indoor string lights. It is ideal for use in offices as well
Versatile Wall Compatibility: The adhesive is designed to work effectively on various wall surfaces, including metal, glass, wood, marble, tile, and plastic. It is not recommended for use on uneven, ash, leather, textured surfaces, or metopes
Hassle-Free Installation: No tools or additional equipment are required for installation. The product is designed for simple and easy use, saving you time and effort while enjoying the benefits of outdoor lighting
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
