Colour: Warm White
Brand: HCYW
Indoor/Outdoor usage: Outdoor, Indoor
Special feature: Waterproof, Timer
Light source type: LED
Power source: Corded Electric
Light colour: Warm White
Theme: Space, Floral
Occasion: Valentine's Day
Style: Modern
[Easy to Shape & Waterproof: Endless Possibilities] Sculpt these plug-in fairy lights indoor/outdoor with ease, thanks to their flexible design. The waterproof IP65 cord and IP44 plug ensure safety even in damp conditions.
[Remote & Timer Function: Total Control] Take command of your warm white fairy lights plug in with the included remote. Set the mood with 8 modes and activate the 6-hour timer for hassle-free operation.
[Safe to Use: Worry-Free Illumination ] These outdoor fairy lights mains powered offer 5V low voltage, ensuring safety during use. Sleep soundly knowing they'll automatically switch off for 18 hours every 24 hours. more tools
[Specifications: Impressive Length & LEDs] Boasting a 50-meter length and 500 LEDs, these warm white fairy lights offer an extra 2m power cord, giving you more options for decorating your space.
[What You Get: Enchanting Ambiance] Your purchase includes the 50M LED fairy lights mains powered, a remote control, and the assurance of an enchanting ambiance. Brighten up your indoor space effortlessly.
How long do I have to test the product?
You have a 2-day testing period from the date of purchase to evaluate your product.
What qualifies for a refund?
You can request a refund if:
The product doesn't match the description on our website.
The product arrives damaged or defective.
The product doesn’t meet your needs (within the 2-day testing period).
What items are not eligible for a refund?
Items showing signs of misuse or mishandling.
Products with excessive wear beyond basic testing.
Returns requested after the 2-day testing period.
What charges are refundable?
For "changed mind" cases, only the product cost is refundable (excluding shipping and VAT).
For incorrect or damaged items, a full refund is provided, including shipping and VAT.
Is there a restocking fee?
Yes, a 10% restocking fee applies to unwanted items or incorrect orders.
What happens with damaged or misused items?
Depreciation costs may apply for misused or broken items, and refunds may be granted on special requests.
Who bears the return shipping costs?
For damaged or incorrect items, KFDirect covers the return shipping costs. For "changed mind" cases, the customer is responsible for return shipping.
What happens if I miss the 2-day testing period?
Refunds and returns are only applicable within the 2-day testing period. Beyond this timeframe, requests will not be accepted unless under exceptional circumstances.
Are there any items that are non-returnable?
Custom or personalized items, clearance products, and items damaged due to misuse are non-returnable.
How can I ensure my return is processed quickly?
Ensure the product is returned in its original packaging with all accessories and provide clear proof of purchase or order details.
Will I receive a confirmation after my return is processed?
Yes, you will receive a confirmation email once your return is processed, along with details of your refund or resolution.
